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Who We Are
- - About
    We are healthcare professionals, educators, and advocates keeping our communities healthy and safe
  - News & Press Kit
    Press releases, organization fact sheet, and media contact info
  - Financial Statements
    Our annual report, tax forms, and financial statements
  - Careers
    Join us in our life-saving work
  - Contact Us
    Get in touch with our team
What We Do
- - Poison Center Helpline
    Free, specific and compassionate guidance available 24/7/365 at 1-800-222-1222
  - Research & Advocacy
    Our impact on public health and legislative affairs
  - Professional Education
    Healthcare facility lectures, clinical rotations, and summer internships
  - Antidote Availability
    An up-to-date list of which hospitals stock specific poison antidotes
  - Public Health Education
    Providing practical, easy-to-use information to help people make safer, healthier choices
  - Data
    Data from incoming calls on exposures, substances, medical outcomes, and more
Education
- - What to Do For…
    Expert guidance and fact sheets on common poison concerns
  - Education Resources
    Access ready-to-use tools to help individuals, families, and communities prevent poisoning
  - Glossary & General Poison Info
    Browse toxicology terms and frequently asked questions on exposures and toxins
  - News & Alerts
    Safety updates, expert tips, and real stories
  - Current Education Programs
    Explore our trainings and education initiatives to prevent poisoning and promote safety
  - Order Materials
    Order free stickers, magnets, and more
Get Involved
- - Donate
    Save lives and keep every Washingtonian safe and healthy.
  - Become a Sponsor
    Support life-saving services in your community to show that you care.
  - Volunteer
    Share your time and talents to make a difference.
  - Partner With Us
    Collaborate and invest to strengthen the health of our communities.
  - Meet Our Funders
    Celebrate the partners investing in our impact.

Donate

Who We Are
- About
  We are healthcare professionals, educators, and advocates keeping our communities healthy and safe
- News & Press Kit
  Press releases, organization fact sheet, and media contact info
- Financial Statements
  Our annual report, tax forms, and financial statements
- Careers
  Join us in our life-saving work
- Contact Us
  Get in touch with our team
What We Do
- Poison Center Helpline
  Free, specific and compassionate guidance available 24/7/365 at 1-800-222-1222
- Research & Advocacy
  Our impact on public health and legislative affairs
- Professional Education
  Healthcare facility lectures, clinical rotations, and summer internships
- Antidote Availability
  An up-to-date list of which hospitals stock specific poison antidotes
- Public Health Education
  Providing practical, easy-to-use information to help people make safer, healthier choices
- Data
  Data from incoming calls on exposures, substances, medical outcomes, and more
Education
- What to Do For…
  Expert guidance and fact sheets on common poison concerns
- Education Resources
  Access ready-to-use tools to help individuals, families, and communities prevent poisoning
- Glossary & General Poison Info
  Browse toxicology terms and frequently asked questions on exposures and toxins
- News & Alerts
  Safety updates, expert tips, and real stories
- Current Education Programs
  Explore our trainings and education initiatives to prevent poisoning and promote safety
- Order Materials
  Order free stickers, magnets, and more
Get Involved
- Donate
  Save lives and keep every Washingtonian safe and healthy.
- Become a Sponsor
  Support life-saving services in your community to show that you care.
- Volunteer
  Share your time and talents to make a difference.
- Partner With Us
  Collaborate and invest to strengthen the health of our communities.
- Meet Our Funders
  Celebrate the partners investing in our impact.
Search Donate

Emergency Preparedness

Emergency preparedness response (including Surge Support)

Washington Poison Center is experienced in handling CBRN (chemical, biological, radiologic, and nuclear) hazards calls requiring an acute emergency response. Washington Poison Center clinical command center staff can quickly mobilize to conduct telephone-based triage to ascertain a patient’s need to seek medical attention.

Clinic staff are FEMA trained, including ICS and NIMS, and have participated in drills or activation for events such as pandemics or radiological disasters, thus allowing the affected local health jurisdiction (LHJ) to focus on incident management.

Washington Poison Center is adaptable and capable of conducting just-in-time training on treatment guidelines (provided by Incident Commander) and by securing additional trained personnel as warranted by the magnitude and response requirements of the emergency incident.

eprepare

Scope of Service

Medically trained Command Center staff support available 24/7/365 to operate as a Public Information Call Center (PICC) and provide inbound call triage, assessment, and consults with board-certified toxicologists during public health emergencies and/or disasters. Surge capacity to over 35 specialists (in-house and remote). All incidences coded and recorded in toxiCALL™ case management system that is HIPAA compliant and uploaded to the National Poison Data System (NPDS) in real time. Staff have access to a language line supporting over 200 languages.
Video or web-based training (available as just-in-time) and education using Zoom.
Automated reporting (scheduled, on-demand, event-based) and after-action reporting.
IT emergency capacity that includes (6) National Toll-Free Numbers and 40+ local numbers using Washington Poison Center pool available for activation, onsite backup generator, telecom capability, SMS and webchat.
Communication services including social media updates, and press releases to health care facilities, health networks, and public outlets.
Multi-jurisdictional organization capable of handling large scale events in Washington state, regionally, (WWAMI, CDC Region 7) and nationally through poison center parent association: America’s Poison Center.

Contact us for more information