Board of Directors



Vice President / President Elect: Mark Martzen, PhD, Bastyr University President: Mark Martzen, PhD, Bastyr University

Dr. Martzen is Chair of the Department Basic Sciences, Director of the Center for Student Research, and a Professor in the Bastyr University Research Institute.



Jane HutchesonVice President: Jane Hutcheson, MS, RN, Retired Nurse Executive

Nurse Executive with 20 years experience leading teams in hospital and ambulatory care settings. Demonstrated skill in personnel management, finance, Lean principles, and quality management systems.



Treasurer: April Henderson, CPA, Seattle Aquarium  Treasurer: April Henderson, CPA, Seattle Aquarium

As a manager in Clark Nuber’s audit and assurance practice, April Henderson focused on serving clients in the not-for-profit area; specifically working with schools, social service and arts organizations. She also performed A-133 audits. Clark Nuber has one of the largest not-for-profit practices on the west coast with over 750 clients. Most recently, April has transitioned out of public accounting and into the Controller position with the Seattle Aquarium. Prior to relocating to Seattle, April worked for Beach, Fleischman PC, a public accounting firm in Tucson, Arizona. April’s practice focus with Beach, Fleischman included not-for-profits, manufacturing and health-care, as well as performing A-133 audits.


  Secretary: Melissa Vasiliades, UW Medicine, Contact Center Director

Melissa Vasiliades has been closely involved in the call center industry for 14 years in Seattle, Washington. She began working as a call center agent, and accepted at an opportunity to create a customer service call center for a “dotcom” company which rapidly grew from four to over a hundred agents in two years. After the company was purchased, Melissa pursued her passion for the call center industry, and opened a virtual front-desk consolidating phone systems and operationalizing centralized standards for twelve satellite clinics for Virginia Mason. Recruited by a local occupational health care firm HealthForce Partners, once again she centralized reception work off-site. She has continued her work with call centers, and is now the Director for the UW Medicine Contact Center, which has centralized all front-desk operations to serve patients calling to register and schedule for appointments across the entire health system. Melissa has been featured as a presenter in the 2013 and 2104 National Access Symposiums. She received her Bachelor’s Degree in Business Administration from Central Washington University and her Master’s in Business Administration from the University of Phoenix.



Eli AlmoEli Almo, Era Living, CEO

  • About Eli Almo

    Eli Almo has been actively involved in the senior housing industry for two decades as President and CEO of Era Living LLC, a Seattle-based owner and manager of retirement communities.

    Since establishing Era Living in collaboration with his wife and business partner, Rebecca Almo, in 1985, Eli has overseen the management and renovation of ten senior housing complexes in Washington state, including eight properties currently operated by Era Living.  He has also been instrumental in the development and enrichment of key partnerships between Era Living and community entities including the University of Washington Retirement Association, the UW School of Nursing and the Seattle Education Auxiliary to enhance opportunities for healthy aging and lifelong learning for Era Living residents.

    Mr. Almo’s commitment to improving quality of life for older adults is manifest in continued funding for the Aljoya Professorship, an endowment established by the Almos in 1996 to promote gerontological research at the University of Washington.

    Mr. Almo is Chairman of the University of Washington School of Nursing’s Advisory Board; he is the Asset Committee Co-Chairman of Samis Foundation, a nonprofit charitable organization with an extensive real estate portfolio; and, more recently, Mr. Almo co-founded and is Chairman of Pivotal Corporation, a wearable technology company that focuses on promoting healthy and active lifestyles through fitness and data tracking.



Steve BurgonSteve Burgon, Ogden Murphy Wallace, P.L.L.C

  • About Steve Burgon

    Steve Burgon recently joined the health care practice team at Ogden Murphy Wallace, PLLC in Seattle after more than a decade as the President and Founder of Burgon Law Office in Kirkland, Washington. For 25 years Steve has worked with nonprofit and charitable organizations that are committed to furthering education and healthcare services for the community. His experience has allowed him to advise tax-exempt board and senior executives on governance, strategic planning, management, financing, mergers & acquisitions and related activities. He is passionate about mission-driven organizations and provides general counsel services to a several such organizations, both locally and nationally. Steve also serves as exempt organization counsel during formation of new entities and as part of larger transactions, often involving different types of exempt organizations or involving transactions between tax-exempt and taxable entities. He also has experience representing non-profit organizations securing tax-exempt bond financing, and regularly provides counsel for healthcare transactions involving both taxable and tax-exempt health care providers. Steve enjoys serving nonprofit boards of directors and working with them on governance issues that improve their effectiveness as a board and empower the executive teams to pursue the organizations’ mission.

    Prior to forming Burgon Law Office in 2004, Steve was a Partner at Miller Nash, LLP in Seattle, Washington and also served as an Associate Attorney and then Partner at Reed McClure, PS, also in Seattle.

    Steve is a member of the American Health Lawyers Association, the health law section of the American Bar Association, and the Washington State Society of Healthcare Attorneys.

    Steve currently serves on the Board of Directors of Qualis Health in Seattle, Washington and as an adjunct health law professor at the Seattle University School of Law.

    Steve received his J.D. from the University of Washington and was a member of Order of the Barristers. He graduated with honors from the University of Utah, where he earned a Bachelor of Arts in Business Management.



Kevin Germino, MD

  • About Kevin Germino

    Dr. Germino is a pediatric emergency medicine physician who has practiced in Washington since 2012.  He is a clinical assistant professor with the University of Washington School of Medicine in the Department of Pediatrics, and works primarily in Spokane and Tacoma. In 2006, Dr. Germino graduated from medical school at Northwestern University in Chicago, and subsequently completed his pediatrics residency and pediatric emergency medicine fellowship at St. Louis University.

    Seeing the effects of toxic ingestions on vulnerable children on both sides of this state, as well as in prior experiences in Illinois and Missouri, has motivated Dr. Germino to participate with the Poison Center.

    Since moving to Washington, Kevin and his family have enjoyed the many outdoor activities the Pacific Northwest has to offer.



Kathryn HobbsKathryn Hobbs, Washington State PTA

  • About Kathryn Hobbs

    Captain Kathryn Hobbs retired after 36 years in the U.S. Navy. Among Kathryn’s many notable achievements, she was the first Navy woman to serve as an Officer-in-Charge, of a U.S. Navy Brig. Over the course of her career, she was awarded five Legion of Merit, four Meritorious Service, four Navy Commendation, a Navy Achievement, Meritorious Unit Commendation, two Navy Unit Commendation Medals, and numerous additional awards and ribbons.

    Kathryn holds a Masters of Arts, and in Sciences, in Education / Counseling and National Strategic Resources. She has served as an Adjunct Professor/NROTC Instructor at the NROTC Unit at the University of San Diego and at San Diego State University, as well as the Dean of Students at the Naval Postgraduate School in Monterey CA. Her major command tour was as the Commanding Officer, Naval Station, Great Lakes, IL and Chief of Staff, Navy Region Midwest. She held multiple operational and administrative positions.

    Kathryn is currently serving as the Executive Director of the Washington State PTA. In addition to serving on the Washington Poison Center Board of Directors, she serves on numerous boards and committees including: current Past-Chairman and member of the Washington State Governor’s Veterans Affairs Advisory Committee, the Washington State Department of Veterans Affairs Women’s Veterans Committee, and as a Board Member, Heroes to Hometown in Pierce County.



President: Jennifer Isgrig

Jen Isgrig, Strong-Bridge Consulting

  • About Jen Isgrig

    Jennifer has over 15 years of professional experience as a leader in the areas of Project Management, Portfolio Management, Process Optimization, Change Management, Customer Service Operations, Product Management and Healthcare Efficiencies.  She specializes in driving  efficiencies while improving the patient/customer experience, optimizing resource utilization, deploying cross-enterprise change, developing enterprise project and portfolio management processes, driving operational improvements, and optimizing product performance.   She is passionate about delivering on company objectives and excels at leading teams of all sizes and working with internal and external partners to achieve results.



Ryan Keay2  Ryan Keay, MD, Providence Regional Medical, Executive Director

  • About Ryan Keay

    Ryan Keay, MD began working with NSEM in July of 2009. Dr. Keay was elected to the NSEM Board of Directors in May of 2014, and in October of 2014 was appointed ED Medical Director for Providence Regional Medical Center in Everett. In this role, she is instrumental in implementing new processes to improve patient flow and patient care in the ED. In addition, Dr. Keay is involved in the Finance, Human Resources/Scheduling, Quality Assurance, ED Operations committees and Patient Satisfaction Task Force. Dr. Keay also organizes the ED-specific policies and procedures located on the Providence intranet.

    Dr. Keay was born in Durham, North Carolina. She was raised in Nuernberg, Germany; Tulsa, Oklahoma; and Northfield, Minnesota. Dr. Keay earned her bachelor’s degree in Biology at the University of Alaska Fairbanks in Fairbanks, Alaska. There she studied Anthropology and completed contract work with the Smithsonian’s Museum Conservation Institute, examining human remains and performing archaeological surveys. Also during this time, she was employed as a flight medic and volunteer firefighter, carrying out medevac missions and fighting wildfires in rural Alaska. Dr. Keay then relocated to Seattle, Washington where she earned her Medical Degree at the University of Washington, School of Medicine. She subsequently went on to complete her Emergency Medicine Residency at the Denver Health Medical Center in Denver, Colorado. Dr. Keay furthered her education in Thailand where she attended courses in Community Public Health and earned a Certificate in Tropical Medicine from Mahidol University, Bangkok.

    Through her travels, Dr. Keay has developed a passion for international medicine and currently volunteers with refugee communities from Burma. Dr. Keay demonstrates an adventurous spirit in her role as ship physician with Quark Expeditions, a fleet of icebreaker ships that lead exploratory polar expeditions to the Arctic and Antarctica. Dr. Keay is also a clinical faculty member and instructor with the University of Washington’s Harborview Medical Center; a world-renowned Level One adult and pediatric trauma/burn center located in Seattle.

    Dr. Keay’s many interests include traveling, running, skiing, hiking, gardening, kayaking, and open-water swimming. She spends the majority of her free time engaged in outdoor recreation accompanied by her husband and two children.



Laura SchiefelbeinLaura Schiefelbein, Walgreens

  • About Laura Schiefelbein

    Laura has over 15 years of community pharmacy experience as a leader in the areas of operations, customer service and healthcare outcomes.  She is passionate about delivering a differentiated customer experience, as well as, leading teams and working with internal and external partners to achieve business objectives.

    Laura earned her Doctor of Pharmacy degree from the University of Colorado. She is a member of the Washington State Pharmacy Association and a honorary faculty member at both the University of Washington and the University of Colorado Health Sciences Center.



Shabir SomaniShabir Somani, UW Director of Pharmacy

  • About Shabir Somani

    Professor Somani, the chief pharmacy officer at UW Medicine Health System, has served in a leadership role with the health system (previously known separately as UW Medical Center, Harborview Medical Center and UW Primary Care Clinics) since 1994. In these roles, he has provided leadership and direction for pharmaceutical care, creating an environment that promotes education and fosters practice-orientated research. Previously, he was the associate director of pharmaceutical services at the University of Minnesota Hospital and Clinic in Minneapolis.

    He is highly published and has served as a reviewer for the “American Journal of Hospital Pharmacy,” “Drug Intelligence and Clinical Pharmacy” and “Hospital Pharmacy.” Currently, Somani serves on the Specialty Pharmacy Council of the University Hospital Consortium and as an American Society of Health-System Pharmacists Accreditation surveyor. He has also been involved in organizations including the Novation Pharmacy Executive Council, Washington State Society of Health-System Pharmacists, Rho Chi National Pharmacy Honor Society and American Association of Colleges of Pharmacy.



Steve WanakaSteven D. Wanaka, RPh, Seattle Children’s Hospital

  • About Steven Wanaka




Non-Voting Ex-Official Members


Liebelt Photo 1 6 2016

Erica Liebelt, MD, Washington Poison Center, Medical Director

  • About Erica Liebelt

    Dr. Erica Liebelt is the Medical Director of the Washington Poison Center and Clinical Professor of Pediatrics at the University of Washington School of Medicine. She came to Seattle from Birmingham Alabama where she was Professor of Pediatrics and Emergency Medicine at the University of Alabama at Birmingham School Of Medicine, Co-Medical Director of the Regional Poison Control Center/Birmingham, Director of Medical Toxicology Services at the Children’s of Alabama Hospital and Medical Director of Medication Safety.

    She graduated summa cum laude from Duke University and completed her medical degree at the University of Cincinnati Medical School with highest honors.  Her postgraduate medical education included a pediatric residency at Children’s Hospital Medical Center in Cincinnati, Ohio where she also served as Chief Resident.   Dr. Liebelt completed a Pediatric Emergency Medicine fellowship at Children’s Hospital in Boston, Mass and a Medical Toxicology and Pharmacology fellowship at Harvard Medical School and the Massachusetts Poison Control Center in Boston, Mass. Prior to her position in Alabama, she was on faculty at the Yale University School of Medicine and the Johns Hopkins School of Medicine.

    Dr. Liebelt has served on several expert panels for the Centers for Disease Control, the Agency for Toxic Substances and Disease Registry, and the National Institutes of Health.  She finished her term as President of the American College of Medical Toxicology (ACMT) in 2010 and Board of Directors in 2013 after 13 years. Dr. Liebelt currently is the Co-Chair of the American Association of Poison Control’s Medical Directors’ Council as well as past Chair of the AAPCC’s Specialist in Poison Information Certifying Committee.  In the past, she was  a member of the Sub-board of Medical Toxicology with the American Board of Emergency Medicine for 9 years.

    Dr. Liebelt has authored numerous book chapters for leading toxicology textbooks and numerous manuscripts in peer-reviewed journals.  She has lectured both nationally and internationally on various topics in medical toxicology, pediatric emergency medicine and medication safety. Her research and clinical interests include the pharmacogenomics of psychotropic medications, quality of care for poisoned patients, antidepressant poisoning, and pediatric environmental toxicology, specifically lead poisoning.






Garrard_Alexander_Alexander Garrard, PharmD, ABAT, Washington Poison Center, Managing Clinical Director

  • About Alexander Garrard

    Dr. Alexander Garrard received his Doctor of Pharmacy degree from Mercer University College of Pharmacy and Health Sciences in Atlanta, Georgia. After working in the community, Dr. Garrard pursued a post-graduate two-year clinical toxicology/emergency medicine fellowship with the Florida/USVI Poison Information Center in Jacksonville, FL. Dr. Garrard achieved the status of Diplomate of the American Board of Applied Toxicology (DABAT) in 2012. In 2015, Garrard was honored as one of Puget Sound’s Top 40 under 40.

    Garrard is a board-certified clinical toxicologist and the Clinical Managing Director of the Washington State Poison Control Center. In this position, he provides clinical management direction and leadership to the Washington Poison Center. He is also a Clinical Assistant Professor at the University of Washington, School of Pharmacy. Prior to this position he worked as a health scientist in the Division of Strategic National Stockpile (SNS) in the Office of Public Health Preparedness and Response at the Centers for Disease Control and Prevention. In this capacity, he served as an expert to state and local authorities, the CDC and other federal agencies, including FDA, DoD, and DHS, on various aspects of the SNS, Category A threat agents, and treatment guidelines.

    Garrard has worked at poison centers in Florida, Georgia, and New York. He has extensive experience in community education, media outreach, and legislative affairs. Garrard has been featured locally, regionally, nationally and internationally on breaking news stories including synthetic marijuana, bath salts, e-cigarettes, marijuana and unintentional poisonings.




Non-Voting Members at Large


Erica HenryErika Henry, Washington State Department of Health

  • About Erika Henry

    Erika Henry is the Healthcare Preparedness Lead for the Washington State Department of Health. In this role, she facilitates statewide efforts to improve the resiliency of our healthcare system during an emergency. She joined DOH in 2014, and prior to this worked for eastern Washington’s Region 9 Healthcare Coalition out of Spokane for 5 years. Erika brings partners together around common goals, helping to minimize barriers in order to reach collective success for our communities. She holds a Master’s degree in Strategic Planning for Critical Infrastructures from University of Washington and a Bachelor’s in Organization Leadership from Gonzaga University.



Kathy WilliamsKathy Williams, Washington State Department of Health

  • About Kathy Williams

    Kathy is a third generation Washingtonian, and has a Master’s of Science in Public Health Education from the University of Washington (1980). She has worked in the EMS & Trauma Care System, and injury prevention for almost 30 years.  Currently, she provides support to five of the eight EMS & Trauma Care Regions.

    Injury prevention issues included fall prevention for older adults and children, open water drowning prevention, unintentional poisoning prevention, child occupant safety, impaired driving prevention, improving teen driving, and preventing traumatic brain injury.

    Hobbies include gardening, showing her dogs in several venues, reading, travel, and cooking.



dolly-fernandes-head-shot  Dolly Fernandes, Washington State Department of Health

  • About Dolly Fernandes

    Dolly Fernandes is the interim Co-Director for the Office of Community Health Systems at the Washington State Department of Health.  She has served in a leadership role with the state Emergency Medical Services and Trauma System and injury prevention programs for the past twenty five years.  Dolly holds bachelor’s degrees in nutrition and anthropology and a master’s in education from Washington State University.




Sue SternSue Stern, UW Division Head, Emergency Medicine

  • About Sue Stern

    Dr. Stern is the head of the Division of Emergency Medicine that includes the Harborview and University of Washington Medical Center Emergency Departments. She is also an active researcher in the area of resuscitation science, specifically evaluating novel therapeutic strategies in the early phases following traumatic injury with hemorrhagic shock.

    Dr. Stern earned her bachelor’s degree from Tufts University and her M.D. from Case Western Reserve University. She completed her residency in emergency medicine at the University of Cincinnati, followed by a research fellowship in resuscitation science. After 17 years as faculty at the University of Michigan, she moved to the University of Washington in 2009 to lead the Division of Emergency Medicine.

    She is board certified in emergency medicine and has served on the board of directors of the Society for Academic Emergency Medicine.








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