The Washington Poison Center (WAPC) is a statewide provider of immediate, free* and expert treatment advice and assistance on the telephone in the case of exposure to poisonous, hazardous, or toxic substances.
WAPC is accessible toll-free, 24 hours a day, 7 days a week, 365 days a year: 1.800.222.1222
Pharmacists, nurses, and poison information providers answer the phones, so calling us can prevent a trip to the emergency room. In 2010, the WAPC helped avert almost 50,000 trips to Emergency Departments or Urgent Care Units by helping people over the telephone.
The National Poison Help Line at 1.800.222.1222 is FAST, FREE* and PRIVATE.
Prevent harm from poisoning through expertise, collaboration, and professional and public education.
Did You Know…
- We are here for everyone, day and night.
We serve all Washingtonians: kids, the elderly, adults, even pets*. We have access to more than 140 languages (Language Line) in addition to TTY relay access for the hearing impaired. We serve over 75,500 callers each year. We are always open—even on holidays!
- We are free* and confidential.
All calls are kept confidential within the limits of the law—we do not report names or even question reluctant callers, we are not a reporting agency; we’re simply here to help.
- We are the experts the experts call.
Our phones are staffed by medical professionals, including pharmacists and nurses. Over 19% of our calls come from other health care professionals. We utilize one of the most up-to-date chemical databases in the nation (including occupational, homeopathic and naturopathic substances). We even help train future health professionals.
- We help reduce health care costs.
Over 92% of our cases from non-healthcare facilities can be managed over the telephone by the Washington Poison Center staff, reducing unnecessary and expensive visits to the emergency department or physicians’ offices. According to the Center for Disease Control (CDC) every $1 spent on a poison center saves an estimated $7 in overall health care costs. We also research new methods and techniques to prevent and treat poisonings.
- We are a nonprofit organization.
Public funding only covers a portion of our expenses. We continue to rely on community support to keep our phones staffed.
Interested in supporting the Washington Poison Center? Check out our information about Donation opportunities
We are happy to provide information regarding our Funding sources to the public.
If pie charts and numbers are your thing, see our facts and figures on our Statistics page.
*There is a $45 charge for animal calls.